![]() All I know is that if I pay for something, I expect the suppliers to honour their contract and allow me to use my five licences, that I have paid for (my safe tells me that my ubscription is valid until November 2016). Spoke to virginmedia, who originally promoted the software, and they say they are getting fed up with the high volume of complaints about this dodgy software. When I came to reinstall, the f-secure installer said that I didn't have any licences left, although the Haven't tried to reinstall on my daughter's pc and have put another virus guard on there while I try and sort out what is going on. I eventuall used CCleaner to final remove it. ![]() It is because the support team told me to use the uniinstall tool (case ref XXXXXXXXXX ref:_XXXXXXXXXXXXXXXXXXX:ref) that I was trying to use it in the first place. Windows Control Panel left bits behind so that on restart, the icon was in lower rh corner but nothing left in the control panel to uninstall.
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